When advertiser contact Google Ads support via email, support responses may now be generated by AI, as indicated in the recent email disclosure shown below.
The email signature shows it comes from Google Ads Support using AI from Google, along with a disclaimer about potential inaccuracies:
- Content is generated by artificial intelligence
- Account or service details may not always be accurate
- User activity may be used to improve the system
Here’s a refined version that fits the tone and style better:
For advertisers, this introduces faster responses but also raises questions around information accuracy and overall usefulness.
This update was shared by Vojtěch Audy.
