Advertisers can now receive important updates directly through WhatsApp, making it easier to stay informed about PPC developments. This feature was recently identified in the help page form, expanding how advertisers can access real-time updates on their open cases.
The new WhatsApp integration could help speed up communication and ensure updates are not missed.
You can also opt in or opt out of receiving automated email updates from Google about the progress of your support request.
There are no details yet on customization or opt-out preferences for these notifications.
This update was shared by Arpan Banerjee and Adriaan Dekker.