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Screenshot Capture in Google’s Support Forms

A web form with sections to summarize an issue, attach a screenshot, and upload a HAR file. Red arrows point to two blue "Capture screenshot" buttons, each above a file upload option and instructional text.

Google Ads has introduced a new screenshot capture feature directly within its support forms. This addition allows advertisers to submit full-screen images including Account ID, date ranges, and URLs in one click, saving time when raising support issues.

A web form with sections to summarize an issue, attach a screenshot, and upload a HAR file. Red arrows point to two blue "Capture screenshot" buttons, each above a file upload option and instructional text.

With this update, users no longer need to manually crop, save and upload screenshots. The built-in tool preserves crucial account context, reducing the typical back-and-forth with support and speeding up resolutions.

This update was spotted by Arpan Banerjee.

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